The Customs Automation Rules Engine That Speaks Your Language
Agent Studio lets customs brokers customize AI behavior per importer using plain English rules. No code, no config files, no IT tickets. Just tell the AI what you need and it listens.
Every Importer Is Different - Your Automation Should Be Too
Customs brokers know that no two importers work the same way. One uses European decimal formatting. Another has pre-negotiated HTS codes. A third requires fuzzy matching on part numbers because their commercial invoices never match the parts database exactly. This importer-specific knowledge is critical - and it usually lives in one place: a senior broker's head.
Tribal Knowledge Is a Risk
When your most experienced entry writer handles a complex importer, they rely on years of accumulated knowledge about that client's preferences. None of it is documented. None of it is transferable. If that person leaves, the knowledge walks out the door with them.
Staff Turnover Breaks Consistency
New hires make mistakes on importers they have never worked with before - not because they lack skill, but because nobody told them that "this importer always wants the packing list weight" or "never classify this product under Chapter 73." The onboarding cost is real and recurring.
Generic Automation Falls Short
Most customs software treats every importer the same. But customs broker workflow customization is not optional - it is essential. Without per-importer rules, automation creates as many problems as it solves, generating entries that need manual correction every time.
How Agent Studio Works
Agent Studio is a customs automation rules engine that turns your expertise into persistent, enforceable rules - written in plain English and applied automatically to every entry.
Select an Importer
Open Agent Studio and choose the importer you want to configure. Each importer gets its own set of rules, so nothing bleeds across clients.
Write Rules in Plain English
Type your rule the way you would explain it to a colleague. For example: "Always use net weight from the packing list" or "Flag any entry where unit value deviates more than 15% from the 90-day average."
AI Applies Rules Automatically
Every time a new entry comes in for that importer, Cervo AI reads and enforces your rules during processing. No manual intervention needed.
Review and Refine Over Time
Add new rules as you learn more about an importer. Edit or remove rules that no longer apply. Agent Studio keeps a full audit trail of every change.
Real-World Rules You Can Write Today
Agent Studio accepts rules covering extraction, classification, validation, valuation, and documentation. Here are examples customs brokers use in production.
Extraction Behavior
"For this importer, always use net weight from the packing list, not the commercial invoice."
Classification Override
"This importer has pre-negotiated HTS codes. Always use the HTS code from the purchase order when available."
Validation Threshold
"Flag any entry where unit value deviates more than 15% from the 90-day average for the same part number."
Decimal Formatting
"This importer uses European decimal formatting. Treat commas as decimal separators and periods as thousands separators on all invoices."
Fuzzy Part Matching
"Part numbers on commercial invoices may include extra dashes or spaces. Use fuzzy matching with 90% similarity threshold when looking up parts in the Parts Library."
Documentation Standard
"For this importer, always include the manufacturer ID on line-level details even if the invoice does not list it. Use the value from the parts database."
Why Brokers Choose Agent Studio
Agent Studio is not just a settings panel. It is a customs broker workflow customization layer that makes your AI smarter with every rule you add.
Natural Language Rules
Write rules the way you think. No scripting languages, no boolean logic trees, no regex patterns. If you can explain it to a new hire, you can write it in Agent Studio.
Per-Importer Customization
Every importer gets a dedicated rule set. Rules for one client never affect another. This mirrors how experienced brokers actually work - each importer has its own playbook.
Zero Code Required
No developers, no configuration files, no IT tickets. Entry writers and compliance managers can create and manage rules directly. Changes take effect immediately.
Institutional Knowledge Capture
Turn years of tribal knowledge into documented, enforceable rules. When a senior broker retires or an entry writer moves on, their expertise stays in the system permanently.
Full Audit Trail
Every rule creation, edit, and deletion is logged with timestamps and user attribution. Know exactly what changed, when, and who made the change - essential for compliance reviews.
Works Across All Entry Types
Agent Studio rules apply whether you are processing 7501 entries, ISF filings, or any other document type on the Cervo platform.
Built for Customs Brokers, Not Developers
Most rules engines require technical staff to configure. Agent Studio was designed from day one for customs professionals. The same people who know the rules are the ones who write them - no translation layer, no ticketing system, no waiting for engineering sprints.
Frequently Asked Questions
See Agent Studio in Action
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Platform Overview
See the full Cervo AI platform and how Agent Studio fits into end-to-end customs workflows.